| Privacy Policy
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We value our loyal customers and respect your right to protect your personal information. When you visit our web site you may provide us with two types of information: - personal information you choose to disclose that is collected on an individual basis
- web site use information collected on an aggregate basis as you and others browse our web site
eg. How many people viewed a particular product on a specific day?
New customers placing an order you will be required to register with us and create a password to access to the My Account section of our web site. When ordering, you must provide us with the following: - Your first and last name
- Email address where our we will automatically send your order receipt and package tracking number
- Phone number where we can reach you to clarify details about your order, if necessary. We never do telemarketing.
- Billing Address exactly as it appears on your credit card statement - required to ensure your card is not used fraudulently
- Card Security Code - required by Visa, MasterCard, etc. as an additional security check
- Your credit card number and expiration date
- First name, last name, complete address and phone number of the package recipient.
How do we use the information you provide?
The information you provide about yourself is used to manage our business, provide customer service, and fulfill your orders. Occasionally, we may also use the information we collect to notify you about important changes to our web site, new products or services and special Wellhaven offers we think you will find valuable.
Sharing information with other companies
We do not sell your information to third parties for marketing purposes. However, we may work with other companies to provide customer service and to process your orders. Our business operations partners will have access to your personal information in order to assist you with any problems you may experience shopping at Wellhaven.com and for shipping your orders to you.
When you make a purchase at Wellhaven, we process your credit card information with a merchant account provider to ensure the credit card is valid for the purchase. Credit card validation is standard procedure when making a purchase.
Opt-out Procedure
Periodically, we do send our customers a Wellhaven newsletter. You can send us an email request to notify us of your desire not to receive any information except that which is necessary to process your sales transactions with Wellhaven.
Accessing your personal information
If you have registered with Wellhaven, you may access your personal information in the MY ACCOUNT section of our web site.
Web Site Use Information (cookies)
We do not use these technologies to capture any personally identifying information about you. Cookies help us collect important statistics. Web server logs allow us to count how many people visit our web site and evaluate our web site's visitor capacity. We use web site browser software tools such as cookies and server logs to gather information about our users' browsing activities, in order to improve our web site and better serve our customers. This information assists us in designing our Web pages in a user-friendly manner and to continually improve our web site to better meet the needs of our customers.
Security of information transmissions
Our e-commerce systems are secure and provided by NetSuite, a respected technology provider in the internet industry. more info... |
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