Wellhaven - Frequently Asked Questions

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		Return Policy
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		Frequently Asked Questions
		Volume Purchasing Overview
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		About Wellhaven
		Jobs at Wellhaven
		For the Media

Help - Frequently Asked Questions and Company Information

Shopping	Gift-wrapping	Shipping
Items in stock?	How do I request gift wrap?	USA shipping options and rates
How do I check my order status?	How do I add a gift note?	Canada shipping options and rates
How do I change or cancel an order?	Will the recipient see pricing?	International shipping options and rates
How do I request a catalog?	How do I wrap separate gifts in the same order?	How do I track my package?
Why must I register to make a purchase?	Can all products be wrapped?	Expedited and Express Shipping deadlines
Why should I provide my phone number?	Does gift wrapping slow down my order?	Save money on shipping costs
More...	More...	More...

Return Policy

Extended Holiday Return Policy: Items purchased from Nov. 1 - Dec. 31 can be returned through January 31, 2010 subject to the Return Policy.

Please read the Wellhaven Return Policy prior to sending merchandise back to learn how to return merchandise to ensure timely and accurate processing. There are some restrictions on returning items. You must obtain a Return Authorization Number prior to sending products back to Wellhaven. Learn more...

We value our loyal customers and respect your right to protect your personal information. The information you provide about yourself is used to manage our business, provide customer service, and fulfill your orders. We do not sell your personal information to third parties. Read the entire Wellhaven Privacy Policy...

Frequently Asked Questions

Get instant answers on topics such as:
Shopping
Gift-wrapping
Shipping
Returns
Volume Purchasing

Volume Purchasing Overview

Many Wellhaven products are available for volume purchase by aging services organizations, local government services departments and companies who buy gifts for employees or customer incentives. See additional Information...

Department

Instant Help

Phone

Email

Customer Service

Contact other departments at Wellhaven.

See Frequently Asked Questions and My Account

Within the U.S. call: 888-564-1500 Monday-Friday 9:00am–5:00pm Eastern Time

Email us 24 x 7. Most receive responses within 8 business hours.

About Wellhaven

Wellhaven, LLC is a female-owned small business founded in 2002 by Patricia Curry, a Baby Boomer entrepreneur with aging parents. Today, Wellhaven is a leading provider of gifts for senior citizens and baby boomers. We are a part of the emerging "silver industries" offering products for seniors and their families. Our company headquarters are located in the suburbs of Philadelphia, PA. more...

Jobs at Wellhaven

Wellhaven, LLC, is one of America’s leading providers of gifts for senior citizens specializing in items for milestone birthdays and anniversaries as well as helpful products for independent living. We are a fast-growing company with opportunities for those who enjoy working in an entrepreneurial organization. Learn more...

Wellhaven, LLC seeks qualified individuals with a strong work ethic, e-commerce and Microsoft Office software experience and desire to learn. We offer a flexible schedule, varied tasks in a pleasant work environment and the opportunity to acquire new skills. See job openings...

For the Media

If you are a member of the Media, you may contact us directly at 610-640-3366 during normal working hours (Eastern Time). You may also Contact Us via email. Wellhaven staff members are available for interviews and guest appearances at your convenience. Review Press Releases and learn more about us.